Policy on delivery, receipt and inspection of goods

Scope of application: all provinces across the country.

1. Delivery time - receiving goods

– Orders after being received and confirmed by a consultant will be delivered immediately within 48 hours.

– For customers in the province, after receiving the order, the expected delivery time is 3-5 days. However, depending on the condition of the goods and weather conditions, the date of receipt will change.

– Delivery time is calculated from the time of completing the order procedure with the consultant to the time of receiving the goods.

2. Delivery method:

– Use a delivery or delivery service (delivery fee is confirmed by the carrier).

3. Goods inspection policy:

– When receiving the goods, you have the right to ask the delivery staff to check the goods.

– In case the order has been placed but the seller delivers the wrong product, you have the right not to receive and request a new order as ordered.

– In case of requesting a new application, please contact us via Email: estore@perfetto.com.vn or phone number 028 4455 9999. We promise to solve it as soon as possible.

During the delivery process, if the customer wants to issue an invoice and document, the company will send it to the customer when buying directly at the store or buying goods to receive at home, then we will send it via email to the customer during delivery. purchasing process.