The cause is that the filter has not been installed in its correct position, or the front door is not closed properly. Check the filter is in the correct position and ensure the front door is closed tightly.

Yes, just press the coffee brew button to stop the process.

Cappuccino: Consists of 1 shot of espresso, ½ cup of hot milk, and ½ cup of milk foam.

Latte: Consists of 1 shot of espresso, ¾ cup of hot milk, and ¼ cup of milk foam.

The device doesn't necessarily need a water replacement when it runs out of water; you can replace the water at any time as long as the device is not in the process of extracting coffee.

It's very simple. Make sure to turn off the machine before cleaning. Open the front door to clean the drip tray, coffee grounds tray, water reservoir, and coffee filter with clean water (do not clean the filter with soap). Note: Do not submerge the entire coffee machine in water.

The cause is that the extraction nozzle is not cleaned and has built-up residue, causing the coffee not to flow from the correct position. You should clean it thoroughly and try brewing coffee again.

The cause is that the drip tray is full. Empty the water from the drip tray and reinstall it in the machine. If the leak persists, contact the nearest service center.

Clean the machine to heat the entire system before brewing coffee. For machines with automatic cappuccino functions, press the CLEAN button to run the cleaning process for the cappuccino components before making the first cup of cappuccino.

The cause is that the coffee grind size is too fine or there is too much coffee. Adjust the grinder to a coarser setting or use a smaller amount of coffee.

The cause is that the coffee grind size is too coarse or there is too little coffee. Adjust the grinder to a finer setting or use a larger amount of coffee.

The cause is that the machine is still on. Turn off the machine and return all components to their original positions before removing the filter.

The cause is that the machine has buildup in the thermo block. You need to descale the machine.

The grinder always makes noise when grinding coffee. Excessive noise might be due to debris or foreign objects in the coffee. Turn off the machine, remove all coffee beans from the hopper, and try grinding with cleaner coffee beans.

The cause is that the milk jug is not installed correctly or is too dirty. Remove the milk jug, reinstall it properly, and clean it after making cappuccino.

The cause is that the coffee grind size is too coarse; adjust it to a finer setting. Additionally, old or poor-quality coffee can also result in less crema.

Check if the power cord is plugged into an electrical outlet, and ensure the power switch at the back of the machine is turned on.

No, removing the water reservoir while the machine is brewing coffee will cause the machine to stop functioning.

Coffee beans that are not oil-coated and are typically used for making espresso.

The cause is the high water temperature during the milk frothing process. You need to wait 5 to 10 minutes for the machine to cool down. To speed up cooling, after turning off the steam function, open the steam wand and let water flow for about 10 to 15 seconds before closing the steam wand again.

The cause is that the coffee beans are out or the grinder is grinding coffee but it’s not falling into the filter. You should add more coffee beans, adjust the grinder to the coarsest setting, press (or touch) the coffee button to allow the machine to grind the coffee, and ensure that the coffee is falling into the filter.